"Quotes"

"I kept six honest serving men,
(They taught me all I knew);
Their names are What and Why and When And How and Where and Who."
(Rudyard Kipling)

"Plan-Do-Check-Act(PDCA)"

“The new technology does not yet have a single established name. We shall call it information technology.”
(Leavitt and Whisler in Harvard Business Review, 1958)